**1. Delivery Service** 

SHINYORI MUSIC AND SOUND utilizes the services of reputable courier companies to ensure prompt and efficient delivery of your purchased items. While we typically engage the services of the courier company “Courier Guy,” please note that in some cases, we may use alternative courier services to ensure the best delivery experience for our customers. 

**2. Delivery Charges** 

The delivery charge for your orders below R2 000.00(Two Thousand Rands) is the responsibility of the customer unless explicitly stated otherwise. We offer competitive and transparent shipping rates, which will be clearly communicated during the checkout process. The delivery charges are based on the destination, size, and weight of the package, and any applicable fees will be itemized for your review before completing your order. 

**3. Free Delivery Offer** 

SHINYORI MUSIC AND SOUND offers free delivery on all orders above R2000.00(Two Thousand Rands). For orders below R2000.00 may, at its discretion, offer free delivery on certain eligible items. These items will be clearly marked, and the offer will be subject to specific terms and conditions that are available at the time of the promotion. Please be aware that the availability of free delivery is subject to change and may vary from time to time. 

**4. Insurance Option** 

During the delivery period, SHINYORI MUSIC AND SOUND does not accept liability for any damages or losses that may occur. However, to provide an added layer of protection and peace of mind, we offer customers the option to purchase insurance at the checkout. This insurance coverage is designed to safeguard your order against potential damage or loss during transit. The insurance cost will be clearly indicated during the checkout process, and customers can choose to opt-in for this service at their discretion. 

**5. Delivery Times** 

We strive to ensure that your orders are dispatched and delivered within the estimated delivery times provided during the checkout process. However, please note that delivery times may be subject to unforeseen delays, such as adverse weather conditions or other logistical challenges. SHINYORI MUSIC AND SOUND will not be held liable for any such delays but will make every effort to keep customers informed and updated on the status of their deliveries. 

**6. Delivery Address** 

Customers are responsible for providing accurate and complete delivery addresses during the order placement process. SHINYORI MUSIC AND SOUND will not be held responsible for delays or delivery failures resulting from incorrect or incomplete address details provided by the customer. It is the customer’s responsibility to ensure that someone is available at the specified delivery address to receive the package during the scheduled delivery time